You are already a client
For a technical request on an existing service, the support page sets out how to proceed.
SupportContact
No twenty-field form, no chatbot. A number, an email address, and people who know the infrastructure.
Getting in touch
Phone +41 22 566 90 10
Daytime, Monday to Friday. Extended availability can be agreed according to how critical your services are.
What helps us answer quickly
None of this is required, but the more precise your message, the more precise our answer.
What you need to host
An application, an ERP, a website, email, a portfolio of domains, hardware to install in a rack.
Where it runs today
With another provider, on your premises, nowhere yet. And whether a migration is involved.
The order of magnitude
Number of users, data volume, expected load. A rough estimate is enough.
Your constraints
Expected availability, retention obligations, location requirements, deadline.
Who does what
If you have an integrator, a software vendor or an IT provider, say so: it changes how we organise the project.
Depending on your situation
You are an integrator or software vendor
How we work with IT providers is set out on a dedicated page.
PartnersYou are preparing a tender
We supply the technical and documentary material needed on the infrastructure and the data centre.
Our infrastructure